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Returns & Exchanges

At Korman Fine Jewelry, we want you to cherish your purchase forever; if you are not completely satisfied, we offer a 14-day return or exchange period for items in their original, unworn condition. Please note that custom designs and altered pieces are considered final sale and are not eligible for return.

1

Initiate Your Request

Contact our concierge team via email or phone within 14 days of delivery to receive a Return Authorization Number and a pre-paid insured shipping label.

2

Secure Your Package

Place the jewelry in its original presentation box and include all certificates, appraisals, and warranty cards before placing it inside a secure shipping carton.

3

Ship to Korman

Affix the provided insured label to your package and drop it off at any authorized shipping location, ensuring you obtain a receipt for tracking purposes.

4

Inspection and Refund

Once our master jewelers verify the condition of the piece, we will process your full refund or exchange credit to your original payment method within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing